Privacy Policy
Mill Landscapes (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and disclose personal information through our website and in the course of providing our services.
1. What Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Physical address
Project details and property information
Payment and billing information
Any information you provide through contact forms, email, phone, or in person
We may also collect technical information such as:
IP address
Browser type
Pages visited on our website
Cookies and website usage data
2. How We Collect Information
We collect personal information when you:
Submit a contact form
Request a quote
Engage our services
Communicate with us by email or phone
Visit our website
Information may also be collected from third parties where relevant to your project (for example, suppliers or subcontractors), or where you have authorised this.
3. Why We Collect Your Information
We collect and use your personal information to:
Provide quotes and carry out landscaping services
Communicate with you about your project
Issue invoices and manage payments
Meet our legal obligations
Improve our website and services
Market our services (where permitted by law)
We will only use your information for the purpose it was collected or for related purposes you would reasonably expect.
4. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand how visitors use the site and to improve user experience.
You can disable cookies through your browser settings, although this may affect website functionality.
5. How We Store and Protect Your Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Information may be stored electronically (for example, in email systems, cloud storage, accounting software, or project management tools) or in physical files.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal requirements.
6. Disclosure of Personal Information
We may share your personal information with:
Employees and subcontractors involved in your project
Professional advisers (such as accountants or legal advisers)
Service providers who support our business operations
Debt collection agencies where payment is overdue
We will not sell your personal information to third parties.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of your personal information
If you would like to access or correct your information, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: